{"id":30055,"date":"2023-09-17T16:42:18","date_gmt":"2023-09-17T09:42:18","guid":{"rendered":"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi"},"modified":"2023-09-17T16:42:18","modified_gmt":"2023-09-17T09:42:18","slug":"manager-la-gi","status":"publish","type":"post","link":"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi","title":{"rendered":"Manager l\u00e0 v\u1ecb tr\u00ed qu\u1ea3n l\u00fd trong c\u00e1c doanh nghi\u1ec7p, c\u00f3 vai tr\u00f2 ch\u1ecbu tr\u00e1ch nhi\u1ec7m qu\u1ea3n l\u00fd v\u00e0 \u0111i\u1ec1u h\u00e0nh ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p. C\u00f4ng vi\u1ec7c ch\u00ednh c\u1ee7a manager l\u00e0 theo d\u00f5i, \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 v\u00e0 hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean thu\u1ed9c quy"},"content":{"rendered":"<p>Manager l\u00e0 m\u1ed9t ch\u1ee9c v\u1ee5 qu\u1ea3n l\u00fd quan tr\u1ecdng trong m\u00f4i tr\u01b0\u1eddng kinh doanh. Ng\u01b0\u1eddi \u0111\u1ea3m nhi\u1ec7m vai tr\u00f2 n\u00e0y c\u00f3 tr\u00e1ch nhi\u1ec7m \u0111i\u1ec1u h\u00e0nh v\u00e0 gi\u00e1m s\u00e1t c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00f3m, x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng cho t\u1ed5 ch\u1ee9c, \u0111\u1ed3ng th\u1eddi t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i \u0111\u1ec3 nh\u00e2n vi\u00ean ph\u00e1t tri\u1ec3n v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau. V\u1edbi vai tr\u00f2 quan tr\u1ecdng nh\u01b0 v\u1eady, manager \u0111\u01b0\u1ee3c coi l\u00e0 c\u1ed9t m\u1ed1c quan tr\u1ecdng trong s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_40 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" area-label=\"ez-toc-toggle-icon-1\"><label for=\"item-6ace7a8d72d41\" aria-label=\"Table of Content\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-6ace7a8d72d41\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Quan_ly\" title=\"Qu\u1ea3n l\u00fd\">Qu\u1ea3n l\u00fd<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Chuc_danh_va_vai_tro_cua_nguoi_quan_ly\" title=\"Ch\u1ee9c danh v\u00e0 vai tr\u00f2 c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd\">Ch\u1ee9c danh v\u00e0 vai tr\u00f2 c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Ky_nang_quan_ly_can_co\" title=\"K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd c\u1ea7n c\u00f3\">K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd c\u1ea7n c\u00f3<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Nhan_vien\" title=\"Nh\u00e2n vi\u00ean\">Nh\u00e2n vi\u00ean<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Tinh_trung_thuc\" title=\"T\u00ednh trung th\u1ef1c\">T\u00ednh trung th\u1ef1c<\/a><ul class='ez-toc-list-level-4'><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Dat_loi_ich_cua_cong_ty_len_hang_dau\" title=\"\u0110\u1eb7t l\u1ee3i \u00edch c\u1ee7a c\u00f4ng ty l\u00ean h\u00e0ng \u0111\u1ea7u\">\u0110\u1eb7t l\u1ee3i \u00edch c\u1ee7a c\u00f4ng ty l\u00ean h\u00e0ng \u0111\u1ea7u<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Giam_sat\" title=\"Gi\u00e1m s\u00e1t\">Gi\u00e1m s\u00e1t<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Kha_nang_lanh_dao\" title=\"Kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o\">Kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o<\/a><ul class='ez-toc-list-level-4'><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Ky_nang_quan_ly\" title=\"K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd\">K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Ky_nang_giao_tiep\" title=\"K\u1ef9 n\u0103ng giao ti\u1ebfp\">K\u1ef9 n\u0103ng giao ti\u1ebfp<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Hieu_va_su_dung_ngon_ngu_co_ban\" title=\"Hi\u1ec3u v\u00e0 s\u1eed d\u1ee5ng ng\u00f4n ng\u1eef c\u01a1 b\u1ea3n\">Hi\u1ec3u v\u00e0 s\u1eed d\u1ee5ng ng\u00f4n ng\u1eef c\u01a1 b\u1ea3n<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Kha_nang_giao_tiep_phi-doi_thoai\" title=\"Kh\u1ea3 n\u0103ng giao ti\u1ebfp phi-\u0111\u1ed1i tho\u1ea1i\">Kh\u1ea3 n\u0103ng giao ti\u1ebfp phi-\u0111\u1ed1i tho\u1ea1i<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Ky_nang_chuyen_mon\" title=\"K\u1ef9 n\u0103ng chuy\u00ean m\u00f4n\">K\u1ef9 n\u0103ng chuy\u00ean m\u00f4n<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Hieu_biet_sau_ve_linh_vuc_chuyen_mon\" title=\"Hi\u1ec3u bi\u1ebft s\u00e2u v\u1ec1 l\u0129nh v\u1ef1c chuy\u00ean m\u00f4n\">Hi\u1ec3u bi\u1ebft s\u00e2u v\u1ec1 l\u0129nh v\u1ef1c chuy\u00ean m\u00f4n<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Kha_nang_giai_quyet_van_de\" title=\"Kh\u1ea3 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1\">Kh\u1ea3 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Ky_nang_lanh_dao\" title=\"K\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o\">K\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Kha_nang_to_chuc_va_dieu_phoi_cong_viec\" title=\"Kh\u1ea3 n\u0103ng t\u1ed5 ch\u1ee9c v\u00e0 \u0111i\u1ec1u ph\u1ed1i c\u00f4ng vi\u1ec7c\">Kh\u1ea3 n\u0103ng t\u1ed5 ch\u1ee9c v\u00e0 \u0111i\u1ec1u ph\u1ed1i c\u00f4ng vi\u1ec7c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Kha_nang_truyen_cam_hung_va_tao_su_dong_vien\" title=\"Kh\u1ea3 n\u0103ng truy\u1ec1n c\u1ea3m h\u1ee9ng v\u00e0 t\u1ea1o s\u1ef1 \u0111\u1ed9ng vi\u00ean\">Kh\u1ea3 n\u0103ng truy\u1ec1n c\u1ea3m h\u1ee9ng v\u00e0 t\u1ea1o s\u1ef1 \u0111\u1ed9ng vi\u00ean<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Cong_bang_va_ton_trong_nguoi_khac\" title=\"C\u00f4ng b\u1eb1ng v\u00e0 t\u00f4n tr\u1ecdng ng\u01b0\u1eddi kh\u00e1c\">C\u00f4ng b\u1eb1ng v\u00e0 t\u00f4n tr\u1ecdng ng\u01b0\u1eddi kh\u00e1c<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Danh_gia_cong_bang_va_khong_thien_vi\" title=\"\u0110\u00e1nh gi\u00e1 c\u00f4ng b\u1eb1ng v\u00e0 kh\u00f4ng thi\u00ean v\u1ecb\">\u0110\u00e1nh gi\u00e1 c\u00f4ng b\u1eb1ng v\u00e0 kh\u00f4ng thi\u00ean v\u1ecb<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Kha_nang_lang_nghe_va_ton_trong_y_kien_cua_nguoi_khac\" title=\"Kh\u1ea3 n\u0103ng l\u1eafng nghe v\u00e0 t\u00f4n tr\u1ecdng \u00fd ki\u1ebfn c\u1ee7a ng\u01b0\u1eddi kh\u00e1c\">Kh\u1ea3 n\u0103ng l\u1eafng nghe v\u00e0 t\u00f4n tr\u1ecdng \u00fd ki\u1ebfn c\u1ee7a ng\u01b0\u1eddi kh\u00e1c<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Giai_quyet_van_de\" title=\"Gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1\">Gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Phan_tich_van_de_va_tim_ra_giai_phap\" title=\"Ph\u00e2n t\u00edch v\u1ea5n \u0111\u1ec1 v\u00e0 t\u00ecm ra gi\u1ea3i ph\u00e1p\">Ph\u00e2n t\u00edch v\u1ea5n \u0111\u1ec1 v\u00e0 t\u00ecm ra gi\u1ea3i ph\u00e1p<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Kha_nang_quyet_dinh_va_thuc_hien_giai_phap\" title=\"Kh\u1ea3 n\u0103ng quy\u1ebft \u0111\u1ecbnh v\u00e0 th\u1ef1c hi\u1ec7n gi\u1ea3i ph\u00e1p\">Kh\u1ea3 n\u0103ng quy\u1ebft \u0111\u1ecbnh v\u00e0 th\u1ef1c hi\u1ec7n gi\u1ea3i ph\u00e1p<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Quan_sat_va_hoc_hoi\" title=\"Quan s\u00e1t v\u00e0 h\u1ecdc h\u1ecfi\">Quan s\u00e1t v\u00e0 h\u1ecdc h\u1ecfi<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Tinh_y_trong_viec_quan_sat_va_thu_thap_thong_tin\" title=\"Tinh \u00fd trong vi\u1ec7c quan s\u00e1t v\u00e0 thu th\u1eadp th\u00f4ng tin\">Tinh \u00fd trong vi\u1ec7c quan s\u00e1t v\u00e0 thu th\u1eadp th\u00f4ng tin<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Kha_nang_hoc_hoi_va_ap_dung_kien_thuc_moi\" title=\"Kh\u1ea3 n\u0103ng h\u1ecdc h\u1ecfi v\u00e0 \u00e1p d\u1ee5ng ki\u1ebfn th\u1ee9c m\u1edbi\">Kh\u1ea3 n\u0103ng h\u1ecdc h\u1ecfi v\u00e0 \u00e1p d\u1ee5ng ki\u1ebfn th\u1ee9c m\u1edbi<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Ky_nang_sap_xep_cong_viec_va_quan_ly_thoi_gian\" title=\"K\u1ef9 n\u0103ng s\u1eafp x\u1ebfp c\u00f4ng vi\u1ec7c v\u00e0 qu\u1ea3n l\u00fd th\u1eddi gian\">K\u1ef9 n\u0103ng s\u1eafp x\u1ebfp c\u00f4ng vi\u1ec7c v\u00e0 qu\u1ea3n l\u00fd th\u1eddi gian<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Kha_nang_uu_tien_cong_viec\" title=\"Kh\u1ea3 n\u0103ng \u01b0u ti\u00ean c\u00f4ng vi\u1ec7c\">Kh\u1ea3 n\u0103ng \u01b0u ti\u00ean c\u00f4ng vi\u1ec7c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/ungdung.hotronghiencuu.com\/open\/manager-la-gi\/#Kha_nang_quan_ly_thoi_gian\" title=\"Kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd th\u1eddi gian\">Kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd th\u1eddi gian<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Quan_ly\"><\/span>Qu\u1ea3n l\u00fd<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Ng\u01b0\u1eddi qu\u1ea3n l\u00fd l\u00e0 ng\u01b0\u1eddi c\u00f3 tr\u00e1ch nhi\u1ec7m \u0111i\u1ec1u h\u00e0nh v\u00e0 qu\u1ea3n l\u00fd ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c. Ch\u1ee9c danh v\u00e0 vai tr\u00f2 c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 kh\u00e1c nhau t\u00f9y thu\u1ed9c v\u00e0o c\u1ea5p b\u1eadc v\u00e0 lo\u1ea1i h\u00ecnh t\u1ed5 ch\u1ee9c. M\u1ed9t ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 l\u00e0 gi\u00e1m \u0111\u1ed1c, tr\u01b0\u1edfng ph\u00f2ng, qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, hay nh\u1eefng v\u1ecb tr\u00ed kh\u00e1c t\u01b0\u01a1ng t\u1ef1. Vai tr\u00f2 c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd l\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c ho\u1ea1t \u0111\u1ed9ng trong t\u1ed5 ch\u1ee9c \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh hi\u1ec7u qu\u1ea3 v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra.<\/p>\n<p>Ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ea7n c\u00f3 k\u1ef9 n\u0103ng trong vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch, t\u1ed5 ch\u1ee9c c\u00f4ng vi\u1ec7c, \u0111i\u1ec1u ph\u1ed1i v\u00e0 ki\u1ec3m so\u00e1t c\u00e1c ho\u1ea1t \u0111\u1ed9ng. H\u1ecd c\u0169ng ph\u1ea3i c\u00f3 kh\u1ea3 n\u0103ng giao ti\u1ebfp v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c th\u00e0nh vi\u00ean trong t\u1ed5 ch\u1ee9c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00f4ng vi\u1ec7c.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Chuc_danh_va_vai_tro_cua_nguoi_quan_ly\"><\/span>Ch\u1ee9c danh v\u00e0 vai tr\u00f2 c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>\u0110i\u1ec1u h\u00e0nh ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y c\u1ee7a t\u1ed5 ch\u1ee9c<\/li>\n<li>L\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n<\/li>\n<li>Qu\u1ea3n l\u00fd v\u00e0 ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c cho nh\u00e2n vi\u00ean<\/li>\n<li>\u0110\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c v\u00e0 \u0111\u1ec1 xu\u1ea5t c\u1ea3i ti\u1ebfn<\/li>\n<li>Gi\u00e1m s\u00e1t v\u00e0 \u0111i\u1ec1u ch\u1ec9nh c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 quy tr\u00ecnh v\u00e0 ch\u00ednh s\u00e1ch c\u1ee7a t\u1ed5 ch\u1ee9c<\/li>\n<li>T\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng, \u0111\u1ed1i t\u00e1c v\u00e0 c\u01a1 quan qu\u1ea3n l\u00fd b\u00ean ngo\u00e0i<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Ky_nang_quan_ly_can_co\"><\/span>K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd c\u1ea7n c\u00f3<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>K\u1ef9 n\u0103ng l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 t\u1ed5 ch\u1ee9c: Ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau, l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 t\u1ed5 ch\u1ee9c c\u00f4ng vi\u1ec7c \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra.<\/li>\n<li>K\u1ef9 n\u0103ng giao ti\u1ebfp: Giao ti\u1ebfp l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng trong vi\u1ec7c qu\u1ea3n l\u00fd. Ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng giao ti\u1ebfp hi\u1ec7u qu\u1ea3 v\u1edbi c\u00e1c th\u00e0nh vi\u00ean trong t\u1ed5 ch\u1ee9c \u0111\u1ec3 truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin, h\u01b0\u1edbng d\u1eabn v\u00e0 t\u1ea1o s\u1ef1 hi\u1ec3u bi\u1ebft.<\/li>\n<li>K\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1: Ng\u01b0\u1eddi qu\u1ea3n l\u00fd ph\u1ea3i c\u00f3 kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch, \u0111\u00e1nh gi\u00e1 v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 trong c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y. H\u1ecd c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng t\u00ecm ra c\u00e1c gi\u1ea3i ph\u00e1p hi\u1ec7u qu\u1ea3 v\u00e0 \u00e1p d\u1ee5ng ch\u00fang \u0111\u1ec3 c\u1ea3i thi\u1ec7n ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c.<\/li>\n<li>K\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o: L\u00e3nh \u0111\u1ea1o l\u00e0 m\u1ed9t trong nh\u1eefng k\u1ef9 n\u0103ng quan tr\u1ecdng nh\u1ea5t c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd. H\u1ecd c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng t\u1ea1o \u0111\u1ed9ng l\u1ef1c, h\u01b0\u1edbng d\u1eabn v\u00e0 th\u00fac \u0111\u1ea9y c\u00e1c th\u00e0nh vi\u00ean trong t\u1ed5 ch\u1ee9c \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau chung.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Nhan_vien\"><\/span>Nh\u00e2n vi\u00ean<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img decoding=\"async\" alt=\"Nh\u00e2n vi\u00ean\" src=\"https:\/\/hrchannels.com\/uptalent\/attachments\/images\/20210525\/1621909678584-nhiem-vu-cua-manager-03.jpg\" style=\"text-align: center; clear: both; display: block; margin: 0 auto;\" title=\"Nh\u00e2n vi\u00ean\"\/><\/p>\n<p>Trong m\u1ed9t t\u1ed5 ch\u1ee9c, nh\u00e2n vi\u00ean \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 v\u00e0 \u0111\u00f3ng g\u00f3p v\u00e0o s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a c\u00f4ng ty. Nh\u00e2n vi\u00ean c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m t\u1ed1t, tu\u00e2n th\u1ee7 c\u00e1c quy t\u1eafc v\u00e0 quy tr\u00ecnh c\u1ee7a c\u00f4ng ty, v\u00e0 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c theo y\u00eau c\u1ea7u. H\u1ecd c\u0169ng c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng t\u1ef1 qu\u1ea3n l\u00fd, gi\u1eef \u0111\u01b0\u1ee3c s\u1ef1 chuy\u00ean nghi\u1ec7p trong c\u00f4ng vi\u1ec7c v\u00e0 duy tr\u00ec m\u1ed1i quan h\u1ec7 t\u1ed1t v\u1edbi \u0111\u1ed3ng nghi\u1ec7p.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Tinh_trung_thuc\"><\/span>T\u00ednh trung th\u1ef1c<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>M\u1ed9t nh\u00e2n vi\u00ean trung th\u1ef1c l\u00e0 ng\u01b0\u1eddi lu\u00f4n tu\u00e2n th\u1ee7 c\u00e1c nguy\u00ean t\u1eafc \u0111\u1ea1o \u0111\u1ee9c v\u00e0 kh\u00f4ng gian d\u1ed1i trong c\u00f4ng vi\u1ec7c. H\u1ecd lu\u00f4n n\u00f3i th\u1eadt v\u00e0 kh\u00f4ng che gi\u1ea5u th\u00f4ng tin quan tr\u1ecdng. T\u00ednh trung th\u1ef1c gi\u00fap x\u00e2y d\u1ef1ng l\u00f2ng tin v\u00e0 s\u1ef1 t\u00f4n tr\u1ecdng t\u1eeb ph\u00eda \u0111\u1ed3ng nghi\u1ec7p v\u00e0 c\u1ea5p tr\u00ean.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Dat_loi_ich_cua_cong_ty_len_hang_dau\"><\/span>\u0110\u1eb7t l\u1ee3i \u00edch c\u1ee7a c\u00f4ng ty l\u00ean h\u00e0ng \u0111\u1ea7u<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>M\u1ed9t nh\u00e2n vi\u00ean xu\u1ea5t s\u1eafc lu\u00f4n coi l\u1ee3i \u00edch c\u1ee7a c\u00f4ng ty l\u00e0 \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u. H\u1ecd kh\u00f4ng ch\u1ec9 t\u1eadp trung v\u00e0o l\u1ee3i \u00edch c\u00e1 nh\u00e2n m\u00e0 c\u00f2n \u0111\u00f3ng g\u00f3p v\u00e0o s\u1ef1 ph\u00e1t tri\u1ec3n v\u00e0 th\u00e0nh c\u00f4ng c\u1ee7a t\u1ed5 ch\u1ee9c. H\u1ecd s\u1eb5n l\u00f2ng l\u00e0m vi\u1ec7c nhi\u1ec1u gi\u1edd h\u01a1n, \u0111\u1ec1 xu\u1ea5t \u00fd ki\u1ebfn x\u00e2y d\u1ef1ng v\u00e0 t\u00ecm c\u00e1ch gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 \u0111\u1ec3 n\u00e2ng cao hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a c\u00f4ng ty.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Giam_sat\"><\/span>Gi\u00e1m s\u00e1t<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Trong m\u1ed9t t\u1ed5 ch\u1ee9c, vai tr\u00f2 c\u1ee7a gi\u00e1m s\u00e1t l\u00e0 qu\u1ea3n l\u00fd v\u00e0 \u0111i\u1ec1u h\u00e0nh c\u00e1c ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y. M\u1ed9t gi\u00e1m s\u00e1t c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o, qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 trong c\u00f4ng vi\u1ec7c.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Kha_nang_lanh_dao\"><\/span>Kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>M\u1ed9t gi\u00e1m s\u00e1t xu\u1ea5t s\u1eafc c\u00f3 kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o t\u1ed1t. H\u1ecd bi\u1ebft c\u00e1ch th\u00fac \u0111\u1ea9y v\u00e0 truy\u1ec1n c\u1ea3m h\u1ee9ng cho nh\u00e2n vi\u00ean d\u01b0\u1edbi quy\u1ec1n m\u00ecnh. H\u1ecd c\u00f3 kh\u1ea3 n\u0103ng ch\u1ec9 d\u1eabn, h\u1ed7 tr\u1ee3 v\u00e0 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 nh\u00e2n vi\u00ean ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng c\u00e1 nh\u00e2n.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Ky_nang_quan_ly\"><\/span>K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>M\u1ed9t gi\u00e1m s\u00e1t hi\u1ec7u qu\u1ea3 bi\u1ebft c\u00e1ch qu\u1ea3n l\u00fd th\u1eddi gian, ngu\u1ed3n l\u1ef1c v\u00e0 c\u00f4ng vi\u1ec7c. H\u1ecd c\u00f3 kh\u1ea3 n\u0103ng ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd, theo d\u00f5i ti\u1ebfn \u0111\u1ed9 v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c m\u1ee5c ti\u00eau \u0111\u01b0\u1ee3c \u0111\u1ea1t \u0111\u01b0\u1ee3c. H\u1ecd c\u0169ng bi\u1ebft c\u00e1ch gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 v\u00e0 x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng kh\u00f3 kh\u0103n trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Ky_nang_giao_tiep\"><\/span>K\u1ef9 n\u0103ng giao ti\u1ebfp<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Hieu_va_su_dung_ngon_ngu_co_ban\"><\/span>Hi\u1ec3u v\u00e0 s\u1eed d\u1ee5ng ng\u00f4n ng\u1eef c\u01a1 b\u1ea3n<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>M\u1ed9t k\u1ef9 n\u0103ng giao ti\u1ebfp hi\u1ec7u qu\u1ea3 l\u00e0 kh\u1ea3 n\u0103ng hi\u1ec3u v\u00e0 s\u1eed d\u1ee5ng ng\u00f4n ng\u1eef c\u01a1 b\u1ea3n. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi kh\u1ea3 n\u0103ng l\u1eafng nghe v\u00e0 hi\u1ec3u r\u00f5 \u00fd ki\u1ebfn c\u1ee7a ng\u01b0\u1eddi kh\u00e1c, c\u0169ng nh\u01b0 kh\u1ea3 n\u0103ng di\u1ec5n \u0111\u1ea1t \u00fd ki\u1ebfn m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng v\u00e0 logic. Khi c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng ng\u00f4n ng\u1eef m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c, ta c\u00f3 th\u1ec3 truy\u1ec1n \u0111\u1ea1t th\u00f4ng \u0111i\u1ec7p m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 tr\u00e1nh nh\u1ea7m l\u1eabn ho\u1eb7c hi\u1ec3u sai.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Kha_nang_giao_tiep_phi-doi_thoai\"><\/span>Kh\u1ea3 n\u0103ng giao ti\u1ebfp phi-\u0111\u1ed1i tho\u1ea1i<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>K\u1ef9 n\u0103ng giao ti\u1ebfp kh\u00f4ng ch\u1ec9 gi\u1edbi h\u1ea1n trong vi\u1ec7c tr\u00f2 chuy\u1ec7n m\u00e0 c\u00f2n bao g\u1ed3m c\u00e1c h\u00ecnh th\u1ee9c phi-\u0111\u1ed1i tho\u1ea1i nh\u01b0 vi\u1ebft email, thuy\u1ebft tr\u00ecnh hay vi\u1ebft b\u00e1o c\u00e1o. Kh\u1ea3 n\u0103ng di\u1ec5n \u0111\u1ea1t th\u00f4ng \u0111i\u1ec7p qua c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n n\u00e0y l\u00e0 m\u1ed9t k\u1ef9 n\u0103ng quan tr\u1ecdng \u0111\u1ec3 c\u00f3 th\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u1edbi \u0111\u1ed3ng nghi\u1ec7p, kh\u00e1ch h\u00e0ng ho\u1eb7c \u0111\u1ed1i t\u00e1c c\u00f4ng vi\u1ec7c.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Ky_nang_chuyen_mon\"><\/span>K\u1ef9 n\u0103ng chuy\u00ean m\u00f4n<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Hieu_biet_sau_ve_linh_vuc_chuyen_mon\"><\/span>Hi\u1ec3u bi\u1ebft s\u00e2u v\u1ec1 l\u0129nh v\u1ef1c chuy\u00ean m\u00f4n<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>K\u1ef9 n\u0103ng chuy\u00ean m\u00f4n l\u00e0 kh\u1ea3 n\u0103ng hi\u1ec3u v\u00e0 \u00e1p d\u1ee5ng ki\u1ebfn th\u1ee9c, k\u1ef9 thu\u1eadt v\u00e0 quy tr\u00ecnh trong l\u0129nh v\u1ef1c c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi s\u1ef1 n\u1eafm b\u1eaft th\u00f4ng tin m\u1edbi, c\u1eadp nh\u1eadt xu h\u01b0\u1edbng v\u00e0 ti\u1ebfp t\u1ee5c h\u1ecdc h\u1ecfi \u0111\u1ec3 c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng nh\u1eefng ki\u1ebfn th\u1ee9c m\u1edbi v\u00e0o c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Kha_nang_giai_quyet_van_de\"><\/span>Kh\u1ea3 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>M\u1ed9t k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n quan tr\u1ecdng kh\u00e1c l\u00e0 kh\u1ea3 n\u0103ng gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh trong l\u0129nh v\u1ef1c c\u00f4ng vi\u1ec7c. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch t\u00ecnh hu\u1ed1ng, t\u00ecm ra nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 c\u1ee7a v\u1ea5n \u0111\u1ec1 v\u00e0 \u0111\u01b0a ra c\u00e1c gi\u1ea3i ph\u00e1p hi\u1ec7u qu\u1ea3. K\u1ef9 n\u0103ng n\u00e0y c\u1ea7n \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng trong vi\u1ec7c x\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng kh\u00f3 kh\u0103n ho\u1eb7c kh\u00f4ng mong mu\u1ed1n trong c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Ky_nang_lanh_dao\"><\/span>K\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img decoding=\"async\" alt=\"K\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o\" src=\"https:\/\/www.cet.edu.vn\/wp-content\/uploads\/2018\/01\/manager-la-nha-quan-ly-goi.jpg\" style=\"text-align: center; clear: both; display: block; margin: 0 auto;\" title=\"K\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o\"\/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Kha_nang_to_chuc_va_dieu_phoi_cong_viec\"><\/span>Kh\u1ea3 n\u0103ng t\u1ed5 ch\u1ee9c v\u00e0 \u0111i\u1ec1u ph\u1ed1i c\u00f4ng vi\u1ec7c<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>M\u1ed9t k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o quan tr\u1ecdng l\u00e0 kh\u1ea3 n\u0103ng t\u1ed5 ch\u1ee9c v\u00e0 \u0111i\u1ec1u ph\u1ed1i c\u00f4ng vi\u1ec7c. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi kh\u1ea3 n\u0103ng x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau, ph\u00e2n chia c\u00f4ng vi\u1ec7c cho c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m v\u00e0 theo d\u00f5i ti\u1ebfn \u0111\u1ed9 \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh \u0111\u00fang th\u1eddi h\u1ea1n.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Kha_nang_truyen_cam_hung_va_tao_su_dong_vien\"><\/span>Kh\u1ea3 n\u0103ng truy\u1ec1n c\u1ea3m h\u1ee9ng v\u00e0 t\u1ea1o s\u1ef1 \u0111\u1ed9ng vi\u00ean<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>L\u00e3nh \u0111\u1ea1o kh\u00f4ng ch\u1ec9 l\u00e0 vi\u1ec7c ch\u1ec9 d\u1eabn m\u00e0 c\u00f2n bao g\u1ed3m kh\u1ea3 n\u0103ng truy\u1ec1n c\u1ea3m h\u1ee9ng v\u00e0 t\u1ea1o s\u1ef1 \u0111\u1ed9ng vi\u00ean cho nh\u00f3m. M\u1ed9t l\u00e3nh \u0111\u1ea1o xu\u1ea5t s\u1eafc bi\u1ebft c\u00e1ch th\u00fac \u0111\u1ea9y l\u00f2ng t\u1ef1 tin, s\u1ef1 cam k\u1ebft v\u00e0 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Cong_bang_va_ton_trong_nguoi_khac\"><\/span>C\u00f4ng b\u1eb1ng v\u00e0 t\u00f4n tr\u1ecdng ng\u01b0\u1eddi kh\u00e1c<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Danh_gia_cong_bang_va_khong_thien_vi\"><\/span>\u0110\u00e1nh gi\u00e1 c\u00f4ng b\u1eb1ng v\u00e0 kh\u00f4ng thi\u00ean v\u1ecb<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>M\u1ed9t k\u1ef9 n\u0103ng quan tr\u1ecdng trong c\u00f4ng b\u1eb1ng v\u00e0 t\u00f4n tr\u1ecdng ng\u01b0\u1eddi kh\u00e1c l\u00e0 kh\u1ea3 n\u0103ng \u0111\u00e1nh gi\u00e1 c\u00f4ng b\u1eb1ng m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 thi\u00ean v\u1ecb. \u0110i\u1ec1u n\u00e0y y\u00eau c\u1ea7u ta xem x\u00e9t c\u00e1c y\u1ebfu t\u1ed1 kh\u00e1ch quan, nh\u01b0 th\u00e0nh t\u00edch, k\u1ef9 n\u0103ng v\u00e0 \u0111\u00f3ng g\u00f3p c\u1ee7a m\u1ed7i ng\u01b0\u1eddi \u0111\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh ho\u1eb7c ph\u00e2n chia c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch c\u00f4ng b\u1eb1ng.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Kha_nang_lang_nghe_va_ton_trong_y_kien_cua_nguoi_khac\"><\/span>Kh\u1ea3 n\u0103ng l\u1eafng nghe v\u00e0 t\u00f4n tr\u1ecdng \u00fd ki\u1ebfn c\u1ee7a ng\u01b0\u1eddi kh\u00e1c<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>M\u1ed9t k\u1ef9 n\u0103ng quan tr\u1ecdng kh\u00e1c l\u00e0 kh\u1ea3 n\u0103ng l\u1eafng nghe v\u00e0 t\u00f4n tr\u1ecdng \u00fd ki\u1ebfn c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi ta kh\u00f4ng ch\u1ec9 l\u1eafng nghe m\u00e0 c\u00f2n hi\u1ec3u r\u00f5 \u00fd ki\u1ebfn, quan \u0111i\u1ec3m v\u00e0 c\u1ea3m x\u00fac c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. K\u1ef9 n\u0103ng n\u00e0y gi\u00fap ta x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 t\u1ed1t v\u1edbi nh\u1eefng ng\u01b0\u1eddi xung quanh v\u00e0 t\u1ea1o s\u1ef1 tin t\u01b0\u1edfng trong c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Giai_quyet_van_de\"><\/span>Gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Phan_tich_van_de_va_tim_ra_giai_phap\"><\/span>Ph\u00e2n t\u00edch v\u1ea5n \u0111\u1ec1 v\u00e0 t\u00ecm ra gi\u1ea3i ph\u00e1p<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>K\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 l\u00e0 kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh trong c\u00f4ng vi\u1ec7c v\u00e0 t\u00ecm ra c\u00e1c gi\u1ea3i ph\u00e1p hi\u1ec7u qu\u1ea3. \u0110i\u1ec1u n\u00e0y y\u00eau c\u1ea7u ta c\u00f3 kh\u1ea3 n\u0103ng nh\u1eadn bi\u1ebft c\u00e1c y\u1ebfu t\u1ed1 g\u00e2y ra v\u1ea5n \u0111\u1ec1, thu th\u1eadp th\u00f4ng tin li\u00ean quan v\u00e0 \u00e1p d\u1ee5ng ki\u1ebfn th\u1ee9c \u0111\u1ec3 t\u00ecm ra gi\u1ea3i ph\u00e1p t\u1ed1t nh\u1ea5t.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Kha_nang_quyet_dinh_va_thuc_hien_giai_phap\"><\/span>Kh\u1ea3 n\u0103ng quy\u1ebft \u0111\u1ecbnh v\u00e0 th\u1ef1c hi\u1ec7n gi\u1ea3i ph\u00e1p<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>M\u1ed9t k\u1ef9 n\u0103ng quan tr\u1ecdng kh\u00e1c l\u00e0 kh\u1ea3 n\u0103ng quy\u1ebft \u0111\u1ecbnh v\u00e0 th\u1ef1c hi\u1ec7n gi\u1ea3i ph\u00e1p \u0111\u00e3 \u0111\u01b0\u1ee3c ch\u1ecdn. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi ta c\u00f3 kh\u1ea3 n\u0103ng \u0111\u00e1nh gi\u00e1 c\u00e1c l\u1ef1a ch\u1ecdn, x\u00e1c \u0111\u1ecbnh l\u1ee3i \u00edch v\u00e0 r\u1ee7i ro c\u1ee7a t\u1eebng gi\u1ea3i ph\u00e1p, sau \u0111\u00f3 ch\u1ecdn ra gi\u1ea3i ph\u00e1p t\u1ed1t nh\u1ea5t v\u00e0 tri\u1ec3n khai n\u00f3 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Quan_sat_va_hoc_hoi\"><\/span>Quan s\u00e1t v\u00e0 h\u1ecdc h\u1ecfi<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Tinh_y_trong_viec_quan_sat_va_thu_thap_thong_tin\"><\/span>Tinh \u00fd trong vi\u1ec7c quan s\u00e1t v\u00e0 thu th\u1eadp th\u00f4ng tin<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>M\u1ed9t k\u1ef9 n\u0103ng quan tr\u1ecdng l\u00e0 kh\u1ea3 n\u0103ng tinh \u00fd trong vi\u1ec7c quan s\u00e1t v\u00e0 thu th\u1eadp th\u00f4ng tin. \u0110i\u1ec1u n\u00e0y y\u00eau c\u1ea7u ta c\u00f3 kh\u1ea3 n\u0103ng nh\u1eadn bi\u1ebft c\u00e1c chi ti\u1ebft, xu h\u01b0\u1edbng ho\u1eb7c m\u00f4 h\u00ecnh trong c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y. K\u1ef9 n\u0103ng n\u00e0y gi\u00fap ta nh\u1eadn ra c\u00e1c c\u01a1 h\u1ed9i ho\u1eb7c v\u1ea5n \u0111\u1ec1 ti\u1ec1m \u1ea9n \u0111\u1ec3 c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng ki\u1ebfn th\u1ee9c m\u1edbi v\u00e0o c\u00f4ng vi\u1ec7c.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Kha_nang_hoc_hoi_va_ap_dung_kien_thuc_moi\"><\/span>Kh\u1ea3 n\u0103ng h\u1ecdc h\u1ecfi v\u00e0 \u00e1p d\u1ee5ng ki\u1ebfn th\u1ee9c m\u1edbi<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>K\u1ef9 n\u0103ng quan tr\u1ecdng kh\u00e1c l\u00e0 kh\u1ea3 n\u0103ng h\u1ecdc h\u1ecfi v\u00e0 \u00e1p d\u1ee5ng ki\u1ebfn th\u1ee9c m\u1edbi. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi ta c\u00f3 kh\u1ea3 n\u0103ng ti\u1ebfp thu th\u00f4ng tin m\u1edbi, c\u1eadp nh\u1eadt xu h\u01b0\u1edbng v\u00e0 \u00e1p d\u1ee5ng ki\u1ebfn th\u1ee9c v\u00e0o c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y. K\u1ef9 n\u0103ng n\u00e0y gi\u00fap ta ph\u00e1t tri\u1ec3n v\u00e0 n\u00e2ng cao hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c trong l\u0129nh v\u1ef1c chuy\u00ean m\u00f4n c\u1ee7a m\u00ecnh.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Ky_nang_sap_xep_cong_viec_va_quan_ly_thoi_gian\"><\/span>K\u1ef9 n\u0103ng s\u1eafp x\u1ebfp c\u00f4ng vi\u1ec7c v\u00e0 qu\u1ea3n l\u00fd th\u1eddi gian<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Kha_nang_uu_tien_cong_viec\"><\/span>Kh\u1ea3 n\u0103ng \u01b0u ti\u00ean c\u00f4ng vi\u1ec7c<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>M\u1ed9t k\u1ef9 n\u0103ng quan tr\u1ecdng l\u00e0 kh\u1ea3 n\u0103ng \u01b0u ti\u00ean c\u00f4ng vi\u1ec7c. \u0110i\u1ec1u n\u00e0y y\u00eau c\u1ea7u ta c\u00f3 kh\u1ea3 n\u0103ng x\u00e1c \u0111\u1ecbnh c\u00f4ng vi\u1ec7c quan tr\u1ecdng v\u00e0 \u01b0u ti\u00ean ho\u00e0n th\u00e0nh c\u00e1c c\u00f4ng vi\u1ec7c theo \u0111\u00fang th\u1ee9 t\u1ef1 \u01b0u ti\u00ean \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u su\u1ea5t cao nh\u1ea5t.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Kha_nang_quan_ly_thoi_gian\"><\/span>Kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd th\u1eddi gian<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>K\u1ef9 n\u0103ng quan tr\u1ecdng kh\u00e1c l\u00e0 kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd th\u1eddi gian. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi ta c\u00f3 kh\u1ea3 n\u0103ng l\u1eadp k\u1ebf ho\u1ea1ch, ph\u00e2n chia th\u1eddi gian cho c\u00e1c c\u00f4ng vi\u1ec7c, v\u00e0 tu\u00e2n th\u1ee7 k\u1ebf ho\u1ea1ch \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c \u0111\u00fang th\u1eddi h\u1ea1n. K\u1ef9 n\u0103ng n\u00e0y gi\u00fap ta t\u0103ng hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c v\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u00e0nh c\u00f4ng trong c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y.<\/p>\n<p>T\u00f3m l\u1ea1i, ng\u01b0\u1eddi qu\u1ea3n l\u00fd l\u00e0 ng\u01b0\u1eddi c\u00f3 kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o, qu\u1ea3n l\u00fd v\u00e0 \u0111i\u1ec1u h\u00e0nh m\u1ed9t nh\u00f3m c\u00f4ng vi\u1ec7c \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3. Vai tr\u00f2 c\u1ee7a h\u1ecd kh\u00f4ng ch\u1ec9 gi\u00fap duy tr\u00ec hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c t\u1ed1t m\u00e0 c\u00f2n t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho s\u1ef1 ph\u00e1t tri\u1ec3n c\u00e1 nh\u00e2n v\u00e0 th\u00e0nh c\u00f4ng c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean trong t\u1ed5 ch\u1ee9c.<br \/>\n<iframe loading=\"lazy\" title=\"QC Manager l\u00e0 g\u00ec?  C\u00e1c c\u00f4ng vi\u1ec7c QC Manager ph\u1ea3i l\u00e0m l\u00e0 g\u00ec? | ISOCERT\" width=\"790\" height=\"444\" src=\"https:\/\/www.youtube.com\/embed\/KogIUN_XkOQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Manager l\u00e0 m\u1ed9t ch\u1ee9c v\u1ee5 qu\u1ea3n l\u00fd quan tr\u1ecdng trong m\u00f4i tr\u01b0\u1eddng kinh doanh. 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